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At Quality for Business Success, Inc we have researched and created new educational products and services to help customers and stakeholders come to terms with the global realities and the new rules of the competitiveness game, and to align, engage and lead in this tough, disruptive and challenging environment.  Our task is that of making strategy humanly possible, infused with the resilience, agility, hope and courage to deliver results even in the most difficult context.  Our mission is to enhance the knowledge capabilities and the commitments needed from human capital to achieve quick, visible and dramatic. 

Business Strategy
  • The Best Practices for Identifying Solutions, Focusing on Customers and Delivering Dramatic Results for the Organization
  • QBS Critical and Candid Approach on Leadership in The Era of Economic Uncertainty: The New Rules for Getting the Right Things Done in Difficult Times by Ram Charan
  • QBS on Radical and Extreme Leadership Lessons
  • Leading in a Culture of Radical Change and Transformation
  • The Facilitative and Appreciative Leader
  • Closing the Engagement Gap: Alternative Models for Unlocking Human Capital Potential for High Results
  • Performance - Based Management Systems: Effective Design, Implementation and Maintenance
  • Weak Signals, Managerial Discontinuities and the Challenges for Leaders
  • Leading Change and Shaping the Shared Future
  • Resource Allocation, Lean Management and Cost Reduction Strategies
  • Value Creation y Value Based Management
  • Developing Talent for Agility and Flexibility
  • Strategic Planning and Management
  • Strategic Marketing Management
  • Organizational Growth and Development Through Acquisitions
  • A Strategic Approach to Human Capital Management
  • The Role of Leadership in Talent Management
  • Advances in the Approaches of Engaging Talent
  • Actualized Fundamentals of Human Behavior
  • Understanding Customers, Consumers and Stakeholders New Realities
A Synthetic Curriculum for Understanding, Managing and Solving Complex
  • Leading the Innovative
  • Leading a Lean Strategy
  • Supply Chain Strategy
  • Reinventing the Business Model
  • Marketing the Brand and Category Management
  • Fundamentals of Finance
  • Technology and Product and/or Service Strategy
  • Managing Technical Professionals
  • Solving Complex Problems and Making Tough Decisions
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  Innovation
  •  The Changing Face of Innovation
A Stand Alone or an Integrated Curriculum on Leadership, Change and Innovation
  • The Leadership Crisis, and the Challenge of Deciding Who Leads the Positive Organization
  • Management of Managers
  • Managing Information and Technology
  • Basic and Advance Management
  • Becoming and Exceptional Coach
  • Leading Change and Innovation
  • Creating the Innovative and Knowledge Management Organization
  • Talent and Retention Management
  • Open Innovation Business Models
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  Competitiveness
Global Realities, Alignment, Engagement and Appreciative Leadership
  • Global Forces Shaping the Future
  • The Structure of Successful Organizational Transformation
  • Living the Brand: Aligning the Organization Behind Its Brand Promise
  • Results Matter: Strategies for Maximizing Performance
A Core Curriculum on Globalization
  • The Globalization Context of Manufacturing and Services Organizations
  • The Political Economy of the World
  • Globalized Manufacturing Companies and a Portfolio of Competitiveness Strategies
  • Benchmarking of the 10 Main Countries that Compete with Puerto Rico
  • Corporate Governance, Shareholders Activity and the New Marketing Internal and External Strategies
  • Corporate Marketing as a Task of Creating and Managing Value
  • A Workshop About Gamundi, the Society of Knowledge and the 10 Strategies for Transforming the Business World
  • Coupling High Velocity and Quality in Service Delivery Management
  • The Organization of High Purposes: Ethics and Responsibilities for Success
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Operational Excellence
  • Key Core Metrics of Competitive Manufacturing Companies
  • Agile and Flexible Leadership at All Levels Within a Manufacturing Operation
  • Lean Transformation through Innovative Leadership, a Vigorous Culture, Dedicated Employees, Robust Products and Lean Processes
  • Lean, TPM an Six Sigma
  • Implementing Lean Through the Value Chain
  • Lean and the Profit Improvement Impact
  • Developing a Business Plan for Lean Maintenance and Reliability Organizations
  • Sustaining a Lean Culture
  • Achieving Operational Excellence with Lean and Six Sigma
  • Lean and Six Sigma in Product and Project Development
  • Applying Lean Concepts to a New Manufacturing Environment
  • Amplifying the Impact and Results of a Quality Improvement Culture and Strategy
  • Value Stream Mapping for Administrative Processes
  • Advance Knowledge and Techniques of Teamwork Dynamics
  • 5S and Visual Controls
  • Team Based Problem Solving
  • Practicing Design of Experiments
  • A Team Leader Training Guide
  • Lean Performance Measurements
  • Integrating Risk Management into the Quality System, Culture and Strategy
  • Advanced Phases of Lean Management
  • Beyond Six Sigma: Working with Multiple Variables Testing to Achieve Extraordinary Results
  • Simulation of Scenarios for Supervisors
  • A Behavioral Approach for Safety Management
 The Lean Management Certification Program: The Essential Knowledge, Methods and Tools to Drive Lean Throughout the Organization
  • Module I
    • Strategic Lean Thinking
    • Planning and Implementing Lean Results
    • Value Stream Management
    • Lean Supply Chain and Logistics
    • Recapitulation
 
  • Module II
    • 5 S and Visual Workplace
    • Measurable Quick Changeover
    • Lean Equipment Management
    • Team-Based Problem Solving
 
  • Module III
    • Cell and Multi-Functional Teams and Business Units Design
    • Kanban and Pull Production
    • Production and Service Planning
    • Mistake Proofing
 
  • Module IV
    • Six Sigma
    • The Lean Office
    • Lean Accounting
    • Final Exam
  Advanced and Structured Seminars on ISO
  • Course for Understanding the Quality Standard ISO 9001:2000
  • Course On Internal Quality Audit ISO 9001-2000
  • Course of Lead Auditor ISO 9001-2000
  • Course On Internal Quality Audit ISO/TS 16949:2002
  • Course for Understanding the Quality Standard: ISO 13485:2003
  • Course On the Regulation 21 CFR 820 Quality System Regulation - Medical Devices
  • Course On the Regulation 21 CFR 210-211 Finished Products
  • ISO 15161:2001 Guidelines on the application of ISO 9001:2000 for the food and industry
  • ISO 10002:2004 Customer Satisfaction - Managing Complaints
  • ISO/IEC 90003:2004 Software Engineering - Guidelines for the Application of ISO 9001:2000 in the Computer Software Industry
  Security Modules
  • Right to Know (Regulations related to protective measures while managing toxic materials)
  • Training for Handling Fingers (a theoretical and practical course for Finger Operations)
  • ISO 14000 (Standard for Environmental Regulations)
  • Blood Pathogenic (regulations for the protection of body fluids)
  • Log Out Tag Out (LOTO) Cierre y etiquetado de fuentes de energía; Regulaciones
  • A Comprehensive Audit on OSHA regulations
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Change & Transformation
  • Overcoming Barriers to Strategic Change
  • Transforming the Organization by Way of Sharing Leadership
  • Developing Character Resiliency In Times of Change
  • Design and Deploy the Built to Change Organization
  • Executing the Organization's Strategy: How to Break It Down to Get It Done
  • Doing Well and Doing Good: Corporate Social Responsibility as a Profit Generator
  • The Agile and Flexible Organization
  • Taking the Company to Global Standards
  • Creating a Culture of Quality and High Execution
  • Structuring the Result - Lasting Organization
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Leadership / Team Development / Human Capital 
  • The Hidden Reason Employees Disengage
  • Positioning Performance Management as a Driver of Strategic Initiatives
  • Linking Human Capital Practices to Customer Value
  • Optimizing Leadership Development to Deliver Valuable Results
  • The Leadership Gap: Developing Leadership Capacity for Competitive Advantage
  • Pathway to Effective Engagement
  • Finding the Next Generation of Global Professionals
  • Cooperating on Vision and Purpose: Creating More Value Through Successful Collaboration
  • Soft Side and Hard Side of Leadership
  • Ethical Execution: Aligning Behavior Around Shared Responsibilities
  • Leveraging the Informal Organization for Better Employee Alignment and Motivation
  • The Talented Powered Organization: Strategies for Globalization, Talent Management and High Performance
  • Taking the Organization to the Next Level: Transforming the Business Into a Market Leader
  • Talking and Interacting with Customers in the 21st Century
  • Managing Mortal Emotions
  • Transforming the Organization by Way of Sharing Leadership
  • A Psychological Formula for Increasing Trust, Commitment and Engagement in the Work Setting
  • Developing Character Resiliency In Times of Change
  • Design and Deploy the Built to Change Organization
  • Executing the Organization's Strategy: How to Break It Down to Get It Done
  • The Mastery of Speaking and Acting as a Leader
  • The QBS Seminar - Guide to Negotiation
  • Building the Feedback - Positive Organizational Culture
  • The Dilemmas and Opportunities of the Team - Based Organizations
  • The Power of Behavioral Psychology
  • Strategies and Practices for Executing Organizational Transitions
  • Getting the Best of People
  • New and Advanced Strategies for Human Capital Management
  • Influence at Work: How to Build Effective Relationships and Allies
  • Cultivating a Leadership of Legacy
  • Doing Well and Doing Good: Corporate Social Responsibility as a Profit Generator
  • The Agile and Flexible Organization
  • Taking the Company to Global Standards
  • Creating a Culture of Quality and High Execution
  • Structuring the Result - Lasting Organization

 

 

  A Comprehensive Educational Program for Supervisors  

    I.    What Makes a Great and a Quality Supervisor?

 

 

  • Credibility Is the Foundation of Supervisorship
  • Supervision, Management and Leadership
  • Rounding Out the Supervisor's Job
  • The New Supervisory Work
  • The Supervisor as a Plan, Time and Priority Manager
   II.    Creating and Shaping the Work Environment
  • The Seven Practices of Successful Supervision
  • Hire the Right People
  • Managing the Interview Process
  • Basic Labor Law From the Supervisor Perspective
  • Developing Relevant Performance and Execution
  • Understanding How Change Really Comes About
  • Learning to Lead Change and Innovation
   III.    Communicating, Leading, Supervising and Motivating People
  • The Supervisor as a People Manager
  • Artful Listening
  • Establishing Competence and Building Trust
  • Reading People and Managing Emotional Intelligence
  • The Seven Essentials of Recognizing People
  • Motivating and Satisfying Excellent People
  • How to Give Feedback, Coaching and Mentorship
  • Cultivating Developmental Relationships Between the Supervisor and the Supervisee
   IV.    Getting the Work Done
  • The Call for Results of Supervisors
  • Operating Within the Realities of Organizational Life
  • Managing Quality Meetings
  • Negotiating and Managing Conflict
  • Dealing With Crises
   V.    Leading Complex Organizational Processes
  • Dealing With Difficult People
  • Overcoming the Five Disfunctions of a Team
  • Designing and Managing Real Dream Teams
  • Fostering Innovation as a Way of Life
   VI.    Sustaining the Great and Quality Supervisor
  • Leading and Supervising From Within
  • Supervising With Reflective Action
  • From Supervision Success to Significance
   VII.    Conclusion - Administer a Review and Brief Test
  • If Not Me, Then Who?
  • If Not Now, When?
  Others
  • Strategic Project Management
  • Developing Integrated Organizational Growth Strategies
  • Advanced Organizational Change and Transformation Strategies and Processes
  • Managing Technological Succession
  • Managing Supply Chains
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Family Business
A Comprehensive Program On Entrepreneurship
  • Strategy and Entrepreneurship
  • Social Role of Entrepreneurship
  • Risk and Uncertainly Management
  • The Role of Network Structures and Entrepreneurship Management
  • Entrepreneurship and Economic Growth
  • Innovation, Creativity and Knowledge Management
  • An Entrepreneurial Perspective of Organizational Change and Transformation
  • The Clear Features of a Entrepreneurial Culture
  • Entrepreneurial Action and Wealth Creation
  • Behavioral Characteristics of Entrepreneurial Management
       The Lean Management Certification Program: The Essential Knowledge, Methods and Tools to Drive Lean Throughout the Organization
  • Module I
    • Strategic Lean Thinking
    • Planning and Implementing Lean Results
    • Value Stream Management
    • Lean Supply Chain and Logistics
    • Recapitulation
 
  • Module II
    • 5 S and Visual Workplace
    • Measurable Quick Changeover
    • Lean Equipment Management
    • Team-Based Problem Solving
 
  • Module III
    • Cell and Multi-Functional Teams and Business Units Design
    • Kanban and Pull Production
    • Production and Service Planning
    • Mistake Proofing
 
  • Module IV
    • Six Sigma
    • The Lean Office
    • Lean Accounting
    • Final Exam
  Advanced and Structured Seminars on ISO
  • Course for Understanding the Quality Standard ISO 9001:2000
  • Course On Internal Quality Audit ISO 9001-2000
  • Course of Lead Auditor ISO 9001-2000
  • Course On Internal Quality Audit ISO/TS 16949:2002
  • Course for Understanding the Quality Standard: ISO 13485:2003
  • Course On the Regulation 21 CFR 820 Quality System Regulation - Medical Devices
  • Course On the Regulation 21 CFR 210-211 Finished Products
  • ISO 15161:2001 Guidelines on the application of ISO 9001:2000 for the food and industry
  • ISO 10002:2004 Customer Satisfaction - Managing Complaints
  • ISO/IEC 90003:2004 Software Engineering - Guidelines for the Application of ISO 9001:2000 in the Computer Software Industry
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