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Eduardo Arroyo On Usable Knowledge Published: Sunday, December 28, 2008 By: Dr. Manuel Ángel (Coco) Morales

The British political philosopher and economist John Stuart Mill, the leading liberal thinker of the nineteenth century, wrote in one of the best books I have ever read, On Liberty, that “ages are no more infallible than individuals”.  Mill’s argument was that every age having held many opinions which subsequent ages will deem not only false but absurd, and that it is certain that many opinions generalized in the present will be rejected by future ages, as it is also the case that many opinions and ideas, once general, are rejected by the present.  But with humbleness and prudency, I can say that there are some opinions and ideas that will become trans-temporal, meaning that they will pass the test of time, as it is the case with Mill’s own work.

So when I received Eduardo Arroyo’s excellent fourth book on Results Oriented Execution, here is I said the work of a good, good friend with whom I have celebrated one of life’s sweetest mysteries:  a sustainable and healthy human connection and a relationship without imposing anything, just sharing ideas, opinions, problems, perspectives and opportunities to contribute, and such a friendship has nourished over time.

The challenge that gives rise to his new book is his long-time interest with systems, methods and instruments that can contribute to improve execution and deliver quick, visible and dramatic results within the scope and domain of many different kinds of organizations.  Eduardo Arroyo has always been committed with polishing what he has to offer as an illustrated organizational consultant, wanting to be more drawn upon, more useful, more influential, more individually and collectively engaged into the business of coping and impacting real organizational issues, problems and controversies.  His technical career contributions and candid human psychology dynamics have both passed the test of time!

Eduardo Arroyo’s book is a delicate one, presenting five steps methodology for establishing: 1) What do we want and how we will achieve it. 2) The need to take action by making a decision. 3) Generating unity of purpose around the understanding of the structure of achievable results. 4) A deployment process, and, 5) The foundations of results.

One of his core statements, following the immortality (opinions and ideas that tracend time) of the great work of James D. Thompson in Organizations In Actions, is that organization must perform, execute and produce results or else… His book provide a clear formula for organizational and personal actions.

Coming back to John Sturt Mill we can state that perhaps organizations, institutions and enterprises of the present are crippled by conventional opinions and ideas typical to their own trade.  Inspire by Eduardo Arroyo’s book we assertively propose that new ideas and perspectives be applied to their trade and business themselves. In peace and with gentleness we can say that the crisis of legitimacy of our times is one of ideas, of opinions, of execution patterns and of results not delivering at the rate, level and expectations of the general public.  Thus, shall we sit back and watch our society and its institutions crumble on the TV screen? Or can we step out of our private views and interests, figuring out what can be done for the good of all and act on it?  Eduardo Arroyo is urging to go fast for the second option.

Though Arroyo says that his book is about leadership, about personal and professional success (and that is the case), because kindly stressed in the acknowledgements for the book that I am the “favorite teacher of all”, then I have to teach and say that his book is about the cause and the prospects of personal and organizational CHANGE, combining knowledge, rationality and system thinking with commitment to civic virtue, mutualism, reciprocity and good manners (that have always characterized him as a great human being).

My dear friend, Eduardo Arroyo, thank you for your book and for your all time sustained effort to raise the level of knowledge and intellectuality within organizations. Thank you for being a great human being.  Thank you for being of my small family of friends.  God bless you.


Copyright 2008 QBS, Inc.


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